FREE UK SHIPPING & RETURNS

FREE UK SHIPPING & RETURNS

Ordering Made Easy


Finding your perfect socks

It’s quick and easy to find and order the perfect socks! Select between comfort socks, or health and medical socks in our menu, or if you know what you’re looking for you can search for it.

Not sure which socks are right for you? Try our Sock Finder.

You can find out what socks are best for you by answering a few simple questions.
Try The Sock Finder >
Ready To Order… Here’s How
1

Add Your Products To Cart

When you see something you want to buy you will first need to add it to your cart.

Once you’ve selected your size (if applicable), add the product to your cart by simply clicking on the button that says “Add To Cart” located near the product.

2

Go To Your Cart

Once you’ve added everything you want to buy to your cart, it’s time to head over to the cart page to start the ordering process.

You can always find the cart button in the top right hand corner of your screen.

On the Cart page you can review the items in your cart, and even add additional items directly from this page if you see something you like. Plus, adding more Gentle Grip socks to your order will save you money with our Buy More & Save offer.

Buy More & Save
Buy 2 Packs Save £1Buy 34 Packs Save 23 And save £1 on each additional pack of Gentle Grip Comfort Socks you purchase.
Shop & Save

Once you’ve reviewed your order and added any extra products you may want, click on the blue button that says ‘Check Out’ to proceed to the checkout page to complete your order.

3

Your Checkout Page

Your almost there, we just need to collect a little information so we can complete your order.

Delivery - After entering your email and delivery address, you can select your preferred delivery methods. Once your items have been shipped from our warehouse you will receive an email or text giving you your tracking number.

Our Shipping Options

Royal Mail Tracked 48 hours
FREE
Royal Mail Tracked 24
£1
DHL Next Day and Parcel Force 24
£3
Parcel Force AM (orders placed before 2pm are delivered in the morning the next day)
£5

Payment - You can pay securely by card, using a variety of payment methods, including Paypal and Apple Pay. All of this information won’t be shared and will be kept securely.

If you have a discount code, you can enter it here as well.

On the same page at the bottom, click ‘Pay Now’, once all of your information is entered above.

That’s it!

You’ll receive your confirmation straight away whilst we get busy preparing your order. All that’s left to do is to just put your feet up whilst you wait for the post.
Start Shopping

Returns

We hope you love your order, but just in case you don’t - we do offer free returns from all UK addresses. All returns must be made within 30 days of receiving your order and you must enclose all labels within the return.

If you have an account with us, simply go onto the ‘Order History’ section.

Select the order you’d like to return and complete the returns form at the bottom of the page.

You will be redirected to the Royal Mail website. You will obtain a free trackable returns label from here. If you don’t have an account, you can fill out the returns form below.

Returns Form

Exchanges

We now offer exchanges. Items cannot be exchanged for those of a higher value. Any exchanges for items of a lower value will have the difference refunded in 3-5 working days.

Any other questions?

Feel free to reach out to our friendly customer services team at customerservices@gentlegrip.co.uk who will be happy to help with any queries!
Get In Touch